Voice Services Local / Centrex / Long Distance

Request a Quote today! (888) 588-2171

Local Service
Description & Capabilities

Local services are the cornerstone of any communications solution. Local lines and trunks are for businesses that use a PBX, Key System, computer modem, fax machine, or just want plain old telephone service. Local lines and trunks come with full functionality and enhanced calling features, such as:

• Hunting (always free!)
• Distinctive Ring
• Busy Redial
• Caller ID (Name & Number or Number only)
• Call Forwarding (Busy Line, Don't Answer, Remote Access, Variable)
• Call Waiting (ID with Name/Number)
• Speed Dialing
• Remote Access - Call Forwarding
• Three-Way Calling

Local Service Applications

• Stay in touch with customers
• Share text, graphics, and other data with partners and suppliers
• Stimulate new business in your community

Local Services improve your business

• M ake and receive calls quickly and efficiently
• Customize calling features to suit your business needs
• Combine your local and long-distance service on one monthly bill
• Obtain special area rates that save you money

Centrex
Description & Capabilities

Centrex is an advanced, flexible telephone system that gives you the calling features you want -- without the financial and hardware demands of a stand-alone office telephone system. This system is housed, maintained, managed and upgraded by Verizon, so there's no need for you to buy or lease any equipment. Centrex allows you to provide a direct line for each employee and a customizable package of Verizon’s most popular business communications features.

• Includes the convenience and productivity features and functions of a traditional PBX
• Integrates with digital services such as ISDN
• Enables a company to economically extend i ts telephone system nationwide under the same dial plan
• Includes call center functions such as ACD and Computer Telephony Integration (CTI)
• Comes with Attendant Console service

Centrex Applications

• Extends your company’s voice network economically
• Supports voice and data
• Offers message center services
• Provides call center functions

Centrex improves your business

• Cost savings comes from paying only for the lines and features you use, not for equipment and maintenance.
• Pay as you go by adding new lines and features when you need them, so your system grows with your company without busting your budget.
• Minimize maintenance concerns. Verizon monitors Centrex 24x7.
• Tailor the system features of each line to the needs of each user.
• Assign 10-digit telephone numbers for each line, allowing direct inward/outward dialing and four-digit extension dialing.
• Get new features as they become available. Verizon automatically upgrades the system for you, so you can focus on business.

Long Distance
Description & Capabilities

Verizon offers simple, easy-to-understand long distance calling plans and Toll Free service with one low per-minute rate nationwide -- plus the convenience of a single bill for local and long distance charges, and the efficiency of a single contact to help with your communications needs. Choose from among the following suite of services:

• FirmRate Calling Plan -- 7¢ per minute or less for long distance calls if your long distance charges are less than $25 per month.
• FlexDistance -- One low per-minute rate for both state-to-state and in-state calling if your long distance charges are at least $300 per month
• SimpleOptions Calling Plan -- One low flat per-minute rate for state-to-state long distance calls if your long distance charges are over $300 per month.
• Talk to the World Plan -- If you make two or more international calls per month, this plan offers great flat rates to over 250 international calling destinations.
• International Regional Calling Plan -- If you make most of your international calls to one country or region, this plan saves you money. Each country within the four plan regions has its own 24/7 per-minute rate.
• Dedicated Access -- Lets you handle calls over a Dedicated Access loop (T1 line) for additional capacity, additional services, and additional savings.
• Toll Free Service -- Your customers pay nothing to call you, and you control calling party locations. You also get discounts according to your calling plan rates. Optional reporting software is available to better target your marketing programs and provide a cost management capability for call centers.
• Other aspects of Verizon Long Distance services include Calling Cards, Account Codes,
  Operator Services, and Discount Packages.

Long Distance Applications

• Call clients, partners and suppliers regionally, domestically or internationally
• Dial up remote locations to send files and faxes
• Use toll-free lines to do more business

Long Distance improves your business

• Choose the best plan for your calling needs
• Achieve cost savings through lower usage rates or flat rate per month
• Add extra capacity for voice traffic with up to 24 channels
• Have customers call you toll free, so you can make more sales
• Use outbound telemarketing to stimulate new business
• Access a wide array of service and configuration options to help you work smarter

Request a Quote today! (888) 588-2171